Privacy Policy

WOOSHII LIMITED (“We”) are committed to protecting and respecting your privacy.

This policy (together with our Terms and Conditions and any other documents referred to in it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. By visiting www.wooshii.com you are accepting and consenting to the practices described in this policy. Further information on our use of personal data is made available to people completing our contact form or applying for a job with us when they do so through those parts of our web site.

For the purpose of the Data Protection Act 1998 (the “Act”), the data controller is Wooshii Limited.

1. Your rights

• 1.1 The right of access
  • 1.1.1 You may obtain confirmation if we hold your Personal Information and copies of any Personal Information we hold by contacting team@wooshii.com. A £10 charge will normally be made for the provision of such confirmation or copies.
• 1.2 The right to rectification
  • 1.2.1 You may request personal data be rectified if it is inaccurate or incomplete by contacting team@wooshii.com.
• 1.3 The right to erasure
  • 1.3.1 You may request your personal data be erased at any time by contacting team@wooshii.com. There are very limited grounds for us refusing a request for erasure but we reserve the right to refuse a request and will communicate the reason.
• 1.4 The right to restrict processing
  • 1.4.1 You may request that we restrict processing of your personal data at any time by contacting team@wooshii.com. We reserve the right to request from you the right to erase your Personal Data rather than maintain it and restrict processing.
• 1.5 Rights in relation to automated decision making and profiling
  • 1.5.1 We will add details of which of our products or services you are interested in, the size and business of your organisation and other business information to your Personal Information to enable us to determine how we can best progress our commercial interests. We may use such data to carry out automated profiling to better enable us to target our marketing and sales efforts towards appropriate persons. You will not be prevented from entering into a contract with us for any product or service as a result of such profiling. Should you wish to be kept informed about specific products and services please contact us at team@wooshii.com.
• 1.6 Other rights
  • 1.6.1 You may have other rights in respect of your personal data but we do not believe that such rights apply to the purposes that personal data is collected and processed by us. These rights are the right to data portability and the right to object. Should you consider that you have and wish to exercise such rights in respect of any Personal Information we hold, please contact us at team@wooshii.com.

2. Information we may collect from you

• 2.1 We may collect and process the following data about you:
  • 2.1.1 Information you give us. You may give us information about you by filling in forms on our site or by corresponding with us by phone, e-mail or otherwise. The information you give us may include your name, address, e-mail address and phone number, and employer and position at such employer.
    2.1.2 Information we collect about you. With regard to each of your visits to our site we may automatically collect the following information:
    2.1.3 information about your visit, including the full Uniform Resource Locators (URL) clickstream to, through and from our site (including date and time);
    2.1.4 pages you viewed;
    2.1.5 page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs);
    2.1.6 methods used to browse away from the page; and
  • 2.1.7 any phone number used to call our customer service number;

3. Cookies

• 3.1 Our site uses cookies to distinguish you from other users of our site. This helps us to provide you with a good experience when you browse our site and also allows us to improve our site.
• 3.2 A cookie is a small text file which is placed onto your device when you access our site. We use cookies on our site to
• 3.3 recognise you whenever you visit the site;
• 3.4 carry out research and statistical analysis to help improve our content services and to help us better understand our customer requirements and interests; and
• 3.5 make your online experience more efficient and enjoyable.
• 3.6 The information we obtain from our use of cookies will not contain your personal data.
• 3.7 In most cases we will need your consent in order to use cookies on this site. The exception is where the cookie is essential in order for us to provide you with a service you have requested.

4. Uses made of the information

• 4.1 We use information held about you in the following ways:
• 4.2 Information you give to us. We will use this information:
• 4.3 to provide you with the information and services that you request from us;
• 4.4 to send you a welcome email to verify your information when you register with the site and other emails for the purposes of providing any services, or promotions to you. Please note that you may opt out of emails and calls by emailing team@wooshii.com;
• 4.5 to provide you with information about services or products we offer that are similar to those that you have already enquired about;
• 4.6 to provide you with information about our products and services we feel may interest you.;
• 4.7 to notify you about changes to our services; and
• 4.8 to ensure that content from our site is presented in the most effective manner for you and for your computer.
• 4.9 Information we collect about you. We will use this information:
• 4.10 to administer our site and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes;
• 4.11 to improve our site to ensure that content is presented in the most effective manner for you and for your computer;
• 4.12 to allow you to participate in interactive features of our service, when you choose to do so;
• 4.13 as part of our efforts to keep our site safe and secure; and/or
• 4.14 to make suggestions and recommendations to you and other users of our site about products or services that may interest you or them.
• 4.15 Information we receive from other sources. We may combine this information with information you give to us and information we collect about you. We may use this information and the combined information for the purposes set out above (depending on the types of information we receive).

5. Disclosure of your information

• 5.1 We may share your personal information with any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006 (“Group”).
• 5.2 We may share your information with selected third parties including:
• 5.3 Business partners, suppliers and sub-contractors for the performance of any contract we enter into with them or you;
• 5.4 Members of our Group and third party suppliers and service providers for the purposes listed at paragraph 3 above;
• 5.5 We may disclose your personal information to third parties:
• 5.6 In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets;
• 5.7 If Wooshii Limited or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets; and/or
• 5.8 If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our Terms and Conditions and other agreements; or
• 5.9 To protect the rights, property, or safety of Wooshii Limited, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.
• Third Party Processors

Our carefully selected partners and service providers may process personal information about you on our behalf as described below:

“Digital Marketing Service Providers

We periodically appoint digital marketing agents to conduct marketing activity on our behalf, such activity may result in the compliant processing of personal information.  Our appointed data processors include:

(i)Prospect Global Ltd (trading as Sopro) Reg. UK Co. 09648733. You can contact Sopro and view their privacy policy here: http://sopro.io.  Sopro are registered with the ICO Reg: ZA346877 their Data Protection Officer can be emailed at: dpo@sopro.io.”

6. Where we store your personal data

• 6.1 The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (“EEA”). It may also be processed by staff operating outside the EEA who work for us. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.
• 6.2 For cloud storage of our data, including your Personal Data, we will only use service suppliers who are certified under the EU-US Privacy Shield Framework.
• 6.3 Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

7. Retention period

• 7.1 We will retain your personal information whilst it remains pertinent to our legitimate commercial interests. So, we will retain Personal Information of customers and suppliers and employees of customers and suppliers whilst the individual remains a customer or supplier or connected with a customer or supplier. We will retain Personal Information of potential customers whilst the individual responds to a request to confirm continued interest in the our products and services. We have different retention periods for information provided as part of an application for employment made available to those who apply for employment.

8. Complaints

• 8.1 If you are not happy with the way we have handled your information, you may contact us to complain. We treat all complaints very seriously and shall respond to you within 30 days at the latest.
• 8.2 If you are not satisfied with the way your complaint was handled, you may be able to refer your complaint to your local data protection regulator. For example, in the United Kingdom this is the Information Commissioner’s Office.

9. Changes to our privacy policy

• 9.1 Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes to our privacy policy.

Contact

Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to team@wooshii.com.